Lost Debit Card

Home Connect Lost Debit Card

To Report a Lost or Stolen ATM/Debit Card:

  1. Call Shazam @ 1-800-383-8000 to report the card lost or stolen.
  2. Contact First Bank via email or call 319-352-1340 or 319-242-7151 to cancel your card. If the bank is closed, please leave your name and phone number and a bank representative will return your call during business hours.
  3. Verify your account transactions with a First Bank Representative.
  4. A bank representative will process an application for a replacement card.