Mission and Values
At First Bank, our mission and values are behind everything we do.
We deliver the financial solutions YOU need!
Integrity: Treat others daily, honestly and with dignity and respect. Do what is proper and hold ourselves accountable
Service: Take time to understand the customer’s needs and expectations and follow through on our promises and commitments.
Excellence: To exceed the expectations of our customers, shareholders and each other.
Initiative: Work with energy and a willingness to be innovative in creating and exploring new options. Accept positive and productive change.
Commitment: Care for our communities, customers and each other.
Serving You First
At First Bank we are committed to our customers. For over 155 years our doors have been open to serve our customers and to meet their individual financial needs, not only because they’re our customers, but they are our also friends and neighbors. We believe that taking care of our customers is our top priority, and if we do that, everything else will fall into place.
Commitment to Community
First Bank believes in community banking, which means we strive to make the area we live in and work in a better place. Whether that means supporting local small businesses and families, being involved in community service, or simply making sure our company remains locally owned and operated, we’re committed to the future of our communities in Northern Iowa.