Mission and Values
At First Bank, our mission and values are behind everything we do.
We deliver the financial solutions YOU need!
Integrity: Treat others fairly, honestly and with dignity and respect. Do what is proper and hold ourselves accountable.
Service: Take time to understand the customer’s needs and expectations and follow through on our promises and commitments.
Excellence: To exceed the expectations of our customers, shareholders and each other.
Initiative: Work with energy and a willingness to be innovative in creating and exploring new options. Accept positive and productive change.
Commitment: Care for our communities, customers and each other.
Serving You First
Since 1864 our priority has been to our customers.
Our doors are open to serve you and to meet your individual financial needs, you are our customers, but you are also our friends and neighbors. After 157 years, our top priority remains the same - taking care of you. If we do that, everything else falls into place.
Commitment to Community
From little leagues to local churches and main street businesses, First Bank believes in community banking. Every day we strive to make the area we live in and work in a better place. Whether that means supporting local small businesses and families, being involved in community service, or simply making sure our company remains locally owned and operated, we’re committed to the future of our communities in Northern Iowa.